CALL 216-431-4140

CALL 216-431-4140

Who We Are

Ashley Hartman, MPH, CHES, OCPS

Ashley brings to Assist NOW a wealth of knowledge in the areas of mental health, addiction, health promotion and leadership development. She is a Personal Fitness Trainer, Group Exercise Instructor, Certified Health Education Specialist and Ohio Certified Prevention Specialist. In addition to providing account management, training and coaching through Assist NOW you might see Ashley around town swimming, biking and running, as she is an avid triathlete.

Carol Metlicka

Carol Metlicka is the Administrative Coordinator for AssistNOW and has been with the company for seven years. She works with our partners by scheduling trainings, scheduling employee appointments and other communications and support.Getting to interact and work with our partners from our companies, and their employees is what she likes most about working for AssistNOW.Outside of work Carol enjoys teaching piano and spending time with her four-legged child Charlie.

Ashley Yee, M.Ed, OCPSA

Ashley is a trainer and account manager for Assist NOW. Her background is in health science and community health promotion from Cleveland State. In her free time, she enjoys adventuring with her dog and significant other, baking sweets, and finding new t.v shows to watch.

Lakei Hutchins

Lakei is new to the AssistNow team and lends her support by assisting with Administrative responsibilities.  She is a native Clevelander and graduate from the College of Urban Studies (Organizational Leadership and Development) at Cleveland State University.  If she looks familiar it’s possible you have seen her at your place of employment as the AssistNow representative during open enrollment season.  Lakei enjoys attending summer festivals and visiting new attractions throughout the greater Cleveland area.

Lindsay Smith

Lindsay is a Licensed Social Worker and has been part of the Assist Now EAP team as clinician since February 2018. She uses Solution Focused Brief Therapy and Cognitive Behavioral Therapy to assist individuals in meeting both their professional and personal goals. In her free time she enjoys traveling, trying new restaurants and gardening.

Holland Neifer

Hello!  My name is Holland Neifer and I am an EAP Counselor for AssistNow.  I truly love working as an advocate for wellness for the employees, families, and employers who utilize our services.  In addition to providing short-term EAP counseling, I operate our 24/7 AssistNow crisis phone for critical incidents that employees may experience and complete diagnostic assessments for Recovery Resources.  During my free time, I enjoy going to see live performances and being in nature.  I used to sing in an a cappella group at school and would love to do so again!  Thank you for taking the time to read this bio - I invite each of you to take advantage of AssistNow’s wonderful resources!

Megan Culp, LPCC

Megan is our newest AssistNow Counselor; however she is not new to the field, as she has been providing individual and group therapy to adolescents and adults for over five years.  Megan obtained her BA in Psychology from Ohio University and her M. Ed in Clinical Mental Health Counseling from Kent State University.  Megan receives the most fulfillment when she assists clients with achieving their goals. In her spare time she enjoys the outdoors; as well as, spending time with her family and her dog.

Arnetta Matthews

Arnetta Matthews is the AOD Prevention Manager for Recovery Resources. Arnetta is an independently licensed clinical counselor and has over 10 years of experience providing mental health and addiction services. Arnetta received her undergraduate degree in Psychology from Hampton University and her Master’s degree in Community Counseling from John Carroll University.  Arnetta has conducted numerous trainings to the community as well as business professionals on a variety of topics including addiction prevention and treatment, mental health issues, parenting and issues facing adolescents.

Karen Hutchings

Karen Hutchings, by day, is the Access to Care manager for Recovery Resources and she supervises the AssistNOW EAP counselors. She also enjoys facilitating trainings for EAP companies and for professionals in need of continuing education credits. In her home life she enjoys listening to vinyl records while embroidering names and birthdates on baby blankets, or mending grandchildren’s clothes. What she really enjoys is fashion designing and making cloths. When Karen received her associate degree in Fashion Design she returned home only to find she could not legally use her name in her clothing. Someone else named Karen Scott had her clothing in all of the retail department stores. No worries, Karen continues to sew for family and friends who know she’s the original Karen Scott.

Ayme McCain MSSA, LSW

Ayme McCain MSSA, LSW, is the Associate Director of Prevention Services for Recovery Resources and has over 20 years of experience working in the social services field focusing on behavioral health treatment and wellness. Ayme serves as a therapist for Assist Now and has a passion for helping others realize a better quality of life. She received her undergraduate degree in Psychology from John Carroll University and her Masters of Social Service Administration from Case Western Reserve University’s Mandel School of Applied Social Science. Ayme brings a wealth of knowledge to her role with Assist Now and is a certified Mental Health First Aid and QPR Suicide Prevention instructor.