CALL 216-431-4140
CALL 216-431-4140
Austin Peterson serves as Program Director for Assist Now, where he oversees program strategy, operations, and growth. He works closely with organizational partners, clinicians, and leadership to strengthen service delivery, expand employer partnerships, and ensure high-quality, accessible support for employees and their families.
Austin earned a Master of Nonprofit Management from Case Western Reserve University and a Bachelor of Arts degree in Communications from the University of Pittsburgh. He is committed to strengthening the nonprofit and behavioral health ecosystem across Northeast Ohio.
Holland is an EAP Counselor for Assist NOW and has been working as an Agency Clinician at Recovery Resources since 2016. She received her undergraduate degree in Psychology from John Carroll University and her Master’s degree in Clinical Mental Health Counseling from Kent State University. Holland primarily works with clients involved in the criminal justice system providing individual counseling and assessment services. She also enjoys working as an advocate for wellness for the employees, families, and employers who utilize our EAP services. In addition to providing EAP counseling, Holland operates our 24/7 Assist NOW crisis phone for critical incidents that employees may experience. During her free time, she enjoys antique-hunting, watching live music, traveling, and being in nature.
Jeffrey Lox serves as President and CEO of the Wingspan Care Group. Prior to this appointment, Mr. Lox was a member of the clinical team at Bellefaire JCB since 1998, serving as the Executive Director of Bellefaire JCB 2017-2024. Mr. Lox has worked with adolescents and their families for over 30 years as a clinician, a supervisor, an administrator and a trainer. A private practitioner for more than a decade providing individual and family therapy to children, adolescents and their families, Mr. Lox has extensive clinical experience towards his life’s work of helping children and families. His areas of clinical interest include disruptive behavior disorders, juvenile offenders, reactive attachment disorder, child/adolescent developmental psychopathology and the residential treatment milieu. Most recently, Mr. Lox was elected the Chair of the Council of Agency Directors (CAD), the association of Cuyahoga County behavioral health provider organizations.
Mr. Lox holds a Master of Science in social service administration (MSW equivalent) with a concentration in Child and Adolescent Mental Health from the Mandel School of Applied Social Sciences at Case Western Reserve University and a Bachelor of Arts Degree in Psychology from Miami University. In 2008 Mr. Lox received a Mental Health Executive Leadership Program, Joint Certificate from Weatherhead School of Management and Ohio Department of Mental Health. In 2016 he was admitted into the Cleveland Heights High School Distinguished Alumni Hall of Fame. Mr. Lox is a Licensed Independent Social Worker-Supervisor (LISW-S), a member of the Academy of Certified Social Workers (ACSW) and a member of The National Association of Social Workers. Mr. Lox is a graduate of Leadership Cleveland class of 2024.