Referral Process
AssistNow offers an easy and convenient referral process. Our staff will gather the necessary information, regarding the situation, and match an individual's needs to the appropriate treatment provider or resource. As a locally based EAP provider, we can provide a database of local providers that is both extensive and up-to-date. The following is the simple step by step process in which a referral service is provided:
- Gather information and identify the need
- Provide the appropriate referral based on the need
- Provide any necessary follow-up
Our staff strives to make assistance easy and accessible by taking into consideration factors such as location, convenience, health insurance coverage and most importantly the need of the employee.